Meraki Store from

Dedicated Cisco Meraki Networking Store

MR – Wireless Access Points

MS – Cloud Managed Switches

MT – Cloud Managed Sensors

MV – Security Cameras

MG – Cellular Internet Gateways

MX/Z – Security/SD-WAN

Frequently asked questions

Are you a Cisco Certified Partner?

Yes! We’re a Select Certified Cisco Partner and Meraki Reseller.

We also have special Cisco Certifications: Select Integrator, Core Security Specialists, Environmental Sustainability Specialist, Small & Medium Business Specialist

Is everything supplied directly from Meraki?
Meraki Hardware & Licences come directly from Meraki’s EMEA Headquarters in Netherlands.
Some popular Meraki hardware items are also stocked by our three UK distributors; that stock is available for UK customers only.
Do you sell any other vendors?

The only non-Meraki we sell are Meraki-specific accessories, such as 19″ rackmounting cases from Rackmount, Compatible SPF fibre modules from FS and Access Point covers from Cover & Hyde

Can I cancel my order or get a refund?
All new Cisco and Meraki orders submitted for hardware, and any attached software, are non-cancellable and cannot be modified starting 45 days prior to the current estimated ship date. Meraki license-only orders are not impacted by this policy. Non-cancellable orders are not eligible for RMA credit and are not eligible for an RMA exception.

This is Cisco’s policy which we have to follow. Sorry!

I'm not sure what I need I need help with ordering I want a fixed price quote

We love talking to customers about their requirements. We provide free assistance to help address any questions or concerns you may have regarding your project. You can reach out to the team through various channels: phone, or email. For technical questions, ask for Alex!

call: +44 1865 600008
email: merakistore@cloudcontrolled.uk

How long do Meraki licenses take to arrive?
It takes Cisco anywhere up to 72h to process licenses. Our current license turnaround is about 1/2 day.
If it were in our hands you would have it immediately.

1) Has the license expired already, and you’re already in the 30 day Grace Period, which is going to expire tomorrow/v. soon;
or
2) Is the license going to expire tomorrow/v. soon?

If (1) you need to contact Meraki support, and tell them you have ordered a renewal which has not yet arrived and they will extend your grace period.

If (2) you have no need to worry.

Can I use my Meraki hardware without a license?
You can add any Meraki kit to your Meraki Dashboard and use it at ‘Enterprise’ (basic) level for 30 days. That is called the ‘Grace Period’.

After the Grace Period the whole Dashboard of kit (your network) will stop working, so you need to remove any unlicensed kit and/or buy licenses to be compliant again.

How do I know which license type I have?
There are three main license types: co-termination, per-device, or subscription.
You can view your current license type in the Meraki Dashboard under Organization > Configure > License info
Where can you deliver?
We deliver throughout the UK and Europe.

UK orders are fulfilled from stock already landed and duty-paid in UK.
Mainland Europe orders are fulfilled from Cisco in Netherlands.

More precisely, the list is current 27 member states of the European Union and the European Free Trade Association (Iceland, Liechtenstein, Norway and Switzerland), as well as Andorra, Monaco, San Marino, Vatican City, and the United Kingdom (including Gibraltar and the British Isles).

Want to ask something else?

We’re here to help! Whether you have questions, feedback, or need assistance with something specific, don’t hesitate to reach out. Our team is ready to provide you with the information you need. Click the button below to get in touch with us today!

It looks like your shopping cart is such that we can give you a discount on your order!

That might be worth up to about 5% to you.

We can email you a quote same day, but it might take a couple of days to confirm the details. We WILL need the details of the end user of the purchase if that isn't you. We won't contact them, though!

So if you have the time, you might want to ask MerakiStore for a quote instead of checking out today.

Add all the items in your shopping list to the cart and then use the 'Request Quote' button.
Or simply email us your shopping list!

 

 

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