MR – Wireless Access Points
MS – Cloud Managed Switches
MT – Cloud Managed Sensors
MV – Security Cameras
MG – Cellular Internet Gateways
MX/Z – Security/SD-WAN
Frequently asked questions
Are you a Cisco Certified Partner?
Yes! We’re a Select Certified Cisco Partner and Meraki Reseller.
We also have special Cisco Certifications: Select Integrator, Core Security Specialists, Environmental Sustainability Specialist, Small & Medium Business Specialist
Is everything supplied directly from Meraki?
Some popular Meraki hardware items are also stocked by our three UK distributors; that stock is available for UK customers only.
Do you sell any other vendors?
The only non-Meraki we sell are Meraki-specific accessories, such as 19″ rackmounting cases from Rackmount, Compatible SPF fibre modules from FS and Access Point covers from Cover & Hyde
Can I cancel my order or get a refund?
This is Cisco’s policy which we have to follow. Sorry!
I'm not sure what I need I need help with ordering I want a fixed price quote
We love talking to customers about their requirements. We provide free assistance to help address any questions or concerns you may have regarding your project. You can reach out to the team through various channels: phone, or email. For technical questions, ask for Alex!
call: +44 1865 600008
email: merakistore@cloudcontrolled.uk
How long do Meraki licenses take to arrive?
If it were in our hands you would have it immediately.
1) Has the license expired already, and you’re already in the 30 day Grace Period, which is going to expire tomorrow/v. soon;
or
2) Is the license going to expire tomorrow/v. soon?
If (1) you need to contact Meraki support, and tell them you have ordered a renewal which has not yet arrived and they will extend your grace period.
If (2) you have no need to worry.
Can I use my Meraki hardware without a license?
After the Grace Period the whole Dashboard of kit (your network) will stop working, so you need to remove any unlicensed kit and/or buy licenses to be compliant again.
How do I know which license type I have?
You can view your current license type in the Meraki Dashboard under Organization > Configure > License info
Where can you deliver?
UK orders are fulfilled from stock already landed and duty-paid in UK.
Mainland Europe orders are fulfilled from Cisco in Netherlands.
More precisely, the list is current 27 member states of the European Union and the European Free Trade Association (Iceland, Liechtenstein, Norway and Switzerland), as well as Andorra, Monaco, San Marino, Vatican City, and the United Kingdom (including Gibraltar and the British Isles).
Want to ask something else?
We’re here to help! Whether you have questions, feedback, or need assistance with something specific, don’t hesitate to reach out. Our team is ready to provide you with the information you need. Click the button below to get in touch with us today!
